Shipping, Return and Exchange
SHIPPING
- Shipping is Free.
- Product will be shipped from our warehouse within 2 to 7 working days from order receipt date.
- The order will be delivered in 10-15 days from the date of dispatch based on location.
- Once order is shipped you will receive order tracking number.
RETURNS
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Our return policy lasts 9 days. If 9 days have gone by since your order delivery, unfortunately, we can’t offer you a refund or exchange.
A handling charge of Rs. 99/- will be applicable for all return orders. Please place an exchange order to avoid the same.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Wrong product handover in return: Action will be taken on the basis of package opening footage & will be returning the same product we have received. In such cases, the seller will not be liable for any loss & no action will be made if the customer fails to raise the query within 7 days of pickup.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 10 days after delivery
EXCHANGE
- For exchange there is no additional service charge.
- For new orders of lower price, the balance amount will be refunded as a gift voucher.
- Size exchange is subject to availability.
- For detailed terms refer the link – Terms & Conditions and FAQ.