Privacy Policy

WEBSITE PRIVACY POLICY STATEMENT

At GABARDINE we are committed to protecting your privacy and information.

It is the policy of GABARDINE to act in accordance with current legislation and to meet the current best practice on the Internet. Our aim is to be responsible, relevant and secure when using your data.

We never give out any of your personal information to 3rd parties, such as your name, postcode, email address etc. If we feel there might be something of interest or use to you, we will inform you ourselves using the details you have given. We do not log personal data via cookies, and we do not link any of your personal data with third parties to build our customers demographic.

We collect data for the following purposes: Technical administration of the web site, to enhance your experience of the site, customer service and GABARDINE promotion. If we wish to use your personal data for any new purposes, we will ask for your consent to such use in advance.

We reserve the right to share your personal information if we are obliged to by law, and to enable us to apply our terms and conditions and other agreements. This includes exchanging information with other organizations for fraud and credit risk reduction.

Unfortunately, no data transmission over the Internet is 100% secure. As a result, while we try to protect your personal information, GABARDINE cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

If at any time you wish to be completely removed from all our systems or if you just want to update any personal data we have about you or your business, and then please contact us by any means.

The details provided by you shall be utilized only to make payments to you. All data shall be kept secure, and shall not be divulged to anyone or utilized for any other purpose.

1. CHECKOUT PROCESS

Once You have finished shopping, all the items You wish to purchase are added to your cart. Your next step will be to go through the checkout process and make payment. To do this:

  • Register/login
  • Click the “CART” button at the top of the page.
  • Click on the “Checkout” button.
  • Fill-in or check your contact details, the details of your order, the delivery address and the invoicing address.
  • Enter the details of your card.
    Click on “Authorize payment”

You can pay using any Indian cards. Similarly, you can pay all or part of the price of your order with a gift card or a GABARDINE voucher issued by GABARDINE. The charge will be made the moment we confirm the order.

If you click on “Authorize Payment” your are confirming that the card belongs to you or that you are the legitimate holder of the gift card or the credit voucher card.

Cards are subject to validation checks and authorization by your Card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery.

2. RETURNS POLICY

GENERAL POLICY: If You wish to return a product(s) within the period of 9 days upon receiving the product, You can make a return to us where your product was delivered or by Courier arranged by us. In the latter case You should contact us through our web form to arrange for the product to be collected. You should send the product in the same package received by following the directions on the “RETURNS” section of our website. 

There is no additional charge for any exchange orders or return orders. For new orders of lower price, the balance amount will be refunded as a gift voucher.

Exchange is subject to availability of size. 

If You have any doubts You can contact us through our web form or mail us at care@gabardineapparel.com .

A handling charge of Rs. 100/- will be applicable for all return orders. Please place an exchange order to avoid the same.

Where possible, please use or include with the product being returned all original boxes, instructions/documents and wrappings.

The Refund shall be made 15 days from the receipt of the Goods into our fulfilment center in the right / original condition only.

You should be aware that You are under an obligation to take reasonable care of the product(s) whilst they are in your possession. This means including all of the product(s) instructions, documents and wrappings when returning the product(s) and returning the product(s) in the same condition as received. Failure to exercise such reasonable care may, depending on the circumstances, give rise to a right of action against You for breach of statutory duty.

In circumstances where You consider that the product does not conform to the Contract at the time of delivery, You should promptly contact us via our web form with details of the product and its damage. Alternatively You can contact us by mail at care@gabardineapparel.com where You will receive instructions from us.

Upon receipt of the product, we will fully examine it and notify You of your right to a refund (if any) via e-mail within a reasonable period of time. We aim to process the refund as soon as possible and, in any case, within 7-10 working days of the day we confirmed to You via e-mail that You are entitled to a refund in your chosen mode (account / source).

Defective/wrong products will be refunded in full.

3. LIABILITY AND DISCLAIMERS

Our liability in connection with any Product purchased through our web site is strictly limited to the purchase price of that Product.

Nothing in these Terms shall exclude or limit in any way our liability:

For death or personal injury caused by our negligence;
For fraud or fraudulent misrepresentation;
For any matter for which it would be illegal or unlawful for us to exclude or limit, or attempt to exclude or limit, our liability.

Subject to the foregoing paragraph and to the fullest extent permitted by law, and unless otherwise stated in these Terms, we accept no liability for indirect losses which happen as a side effect of the main loss or damage however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, including (without limit) for any:

  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data; and
  • waste of management or office time.

Due to the open nature of this website and the potential for errors in the storage and transmission of digital information, we do not warrant the accuracy and security of information transmitted to or obtained from this website unless otherwise expressly set out on this website.

Wrong product handover in return : Action will be taken on the basis of package opening footage & will be returning the same product we have received. In such cases, the seller will not be liable for any loss & no action will be made if the customer fails to raise the query within 7 days of pickup.

All product descriptions, information and materials posted on this website are provided “as is” and without warranties express, implied or otherwise howsoever arising.

To the fullest extent permissible pursuant to law, but without excluding anything that may not lawfully be excluded in the case of consumers, we disclaim all other warranties of any kind.

Nothing in this Clause will affect your statutory rights as a consumer, or your Contract cancellation rights.

4. INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, trade marks and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us or in our licensors. You are permitted to use this material only as expressly authorized by us or our licensors. This does not prevent You using this website to the extent necessary to make a copy of any order or Contract details.

5. WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send to You should be in writing. When using our site, You accept that communication with us will be mainly electronic. We will contact You by e-mail or provide You with information by posting notices on our website. For contractual purposes, You agree to this electronic means of communication and You acknowledge that all contracts, notices, information and other communications that we provide to You electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

6. NOTICES

All notices given by You to us should be given to us via our web form. Subject to and as otherwise specified, we may give notice to You at either the e-mail or postal address You provide to us when placing an order.

Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail that such e-mail was sent to the specified e-mail address of the addressee.

7. TRANSFER OF RIGHTS AND OBLIGATIONS

The Contract between You and us is binding on You and us and on our respective successors and assigns.

You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract. For the avoidance of doubt, any such transfer, assignment, charge or other disposition will not affect your statutory rights as a consumer or cancel, reduce or otherwise limit any warranty or guarantee which may have been provided by us to You, whether express or implied.

8. EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

A Force Majeure Event shall include any act, event, non-happening, omission or accident beyond our reasonable control and shall include in particular (without limitation) the following:

  • Strikes, lock-outs or other industrial action.
  • Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
  • Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
  • Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
  • Impossibility of the use of public or private telecommunications networks.
  • The acts, decrees, legislation, regulations or restrictions of any government.
  • Any shipping, postal or other relevant transport strike, failure or accidents.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

9. SERVICEABILITY

If any of these Terms or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

1. ENTIRE AGREEMENT

These Terms and any document expressly referred to in them represent the entire agreement between You and us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between You and us, whether oral or in writing.

Both You and us acknowledge that, in entering into this Contract, neither You nor us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between You and us prior to such Contract except as expressly stated in these Terms.

Neither You nor us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party´s only remedy shall be for breach of contract as provided in these Terms.

1. OUR RIGHT TO VARY THESE TERMS

We have the right to revise and amend these Terms from time to time.

You will be subject to the policies, Terms in force at the time that You order products from us, unless any change to those policies, Terms or Privacy Statement is required to be made by law or governmental authority (in which case it will apply to orders previously placed by You).

2. LAW AND JURISDICTION

Contracts for the purchase of products through our site will be governed by Indian law.

Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the Indian courts.

If You are contracting as a consumer, nothing in this clause will affect your statutory rights as such.

3. FEEDBACK

We welcome your comments and feedback. Please send all feedback and comments to us via our web form.